1. Do you offer free shipping?
Yes, shipping is 100% free across the USA — no minimum required.
2. How long does it take to get my grill?
We process orders in 2 days, and delivery usually takes 4 business days.
3. Can I return a grill if I change my mind?
Yes! You have 60 days to return your grill, and return shipping is on us.
4. What payment options are available?
You can pay with PayPal or any major debit/credit card.
5. Is there a warranty on my purchase?
Absolutely. Every grill comes with a 1-year limited warranty.
6. How do I track my shipment?
Once your order ships, you’ll get a tracking number via email.
7. Do I need to create an account to order?
No account needed — checkout as a guest anytime.
8. Who do I contact if I have a problem?
Email us at contact@jubixo.com or call +1 (813) 485-3273 for support.