We stand by the quality of our grills. Jubixo offers a 1-year limited warranty on all products.

1. What’s Covered

  • Manufacturing defects

  • Faulty ignition or control systems

  • Structural failures not caused by user error

2. What’s Not Covered

  • Damage from misuse, fire mishandling, or poor maintenance

  • Cosmetic damage (scratches, discoloration)

  • Modifications or improper assembly

3. Replacement Process

  • Contact us at contact@jubixo.com with your order number and issue details

  • Attach clear photos for quicker assessment

  • If approved, we’ll ship a free replacement within 5 business days

Repairs are not available — we offer replacements only.